How to Improve Customer Satisfaction – Perfect Order Execution

In this time of severe competition, cost of gaining a new customer is very high. Imagine the cost of losing a customer. It is sky high. But companies lose customers every day as an imperfect order execution leads to losing the customer. What causes an imperfect order execution. Inadequate communication is one of the major cause in imperfect order execution. A customer order is to be treated like a living entity and is to be taken care of every step [...]