We already have in-house system (SAP/Oralce/GP). Why will we need TPSynergy system?
ERP Systems like SAP,Oracle are generally internal systems and not accessible to external trading
partners like Suppliers Logistics providers, Contract manufacturers. So the only option to sync up data
is by getting the data in Email and key into the ERP. This is inefficient , time consuming and error prone.
Supplier initiated data like Order Acknowledgement,Expected delivery date, Advance Shipment Notification,
Invoices are captured electronically by TPSyenrgy and posted automatically to your ERP system.
There is no data entry error and manual redundant work.
Paper and Email communications are converted to Electronic integrated communication
How is the data from our ERP transferred to TPSynergy and vice versa. Do we need to key in the data twice?
No. TPSynergy has pre-built integration for popular ERP systems like SAP, Oracle, Quickbooks.
We also can connect to any database. So data is transferred between your ERP and TPSynergy automatically.
With very little investment and effort your ERP system can be integrated to TPSynergy platform.
How can we ensure our Suppliers are enrolled into this TPSynergy network. If they do not use TPSynergy, we will not get the data electronically?
TPSynergy provides various options for suppliers to provide data in the TPSynergy platform. They can enter the data
Through User friendly UI
Upload in Excel format
Can connect electronically
We have various easy options for the supplier to connect electronically. Also as you will be getting
only the key suppliers on boarded into TPSyenrgy platform, they will be motivated to use the platform
to continue business with you.
Also suppliers get the benefit of the system as they get faster communication on new orders, payment status on invoices etc.
Is it difficult to learn to use TPSynergy applications. Do we need extensive trainings and consultants help
TPSynergy is an easy to use intuitive application. You can even start using the application without any training.
We have many training videos that can get you started easily on the application.
For any doubts or clarifications, you can chat with our support person on the application itself or call our support number or email to us
How is your customer support. How do we contact you?
Our customer support is available through in-application chat. You can chat with our customer support right from within the application
You can also contact support by email and phone
I am concerned about the data security with TPSynergy portal. How do you ensure our data is secure?
TPSynergy is using Amazon cloud services that is one of the most secure data service in the world
Also TPSyenrgy will sign an NDA (Non disclosure Agreement) with your comapny. Also all our employees
have confidentiality agreement with the company that covers client data confidentiality.
We prefer On premise model rather than Cloud model. Do you provide On premise software also?
Yes. Generally cloud model is easy to use and no maintenance cost. But if you prefer On premise model,
we do provide on Premise model also. Please contact our marketing at email@example.com for details.